The Xact Commitment to Clients
We recognise the importance of our clients to the continued success of the business. Everyone at Xact is committed to providing our clients with the highest possible level of service.
We will provide you with best practice in every area of our service provision. From writing industry standard health & safety systems through to providing you with the highest standard of legal expertise to deal with your complex employment issues.
You can be assured that we will work tirelessly to ensure that you are compliant leaving you to concentrate on running your business.
HEALTH & SAFETY SERVICE
WHAT MAKES XACT DIFFERENT FROM OTHERS?
We provide on site assistance in the formulation of all Health & Safety Policies and crucially we carry out all Risk Assessments with the Owner/Manager providing the necessary advice on any Control Actions which may arise from the Risk Assessments.
We provide an on-going Technical Review & Audit Service during the contract period.
In other words, we take the hassle out of compliance and allow the owner to concentrate on running their business.
24 HOUR HELPLINE
Many clients use this valuable service to discuss any issues and solve any Health & Safety related problems.
EMERGENCY COVER
In the event of a serious incident or accident on site resulting in a visit from the Health & Safety Executive, we provide expert on site presence during the visit at no extra charge to clients.
LEGISLATION & HOW WE ENSURE YOU ARE COMPLYING
We provide updates in advance of any new Health & Safety Legislation.
HEALTH & SAFETY MANUAL
We provide a manual for each location which contains all of the information on current legislation, training modules and importantly all of the completed risk assessments and control actions particular to that location.
HEALTH & SAFETY EMPLOYEE HANDBOOKS
We issue Employee Handbooks recognised by the Health & Safety Executive as an important part of an Employer’s communication with his employees and this is a key part of compliance with Health & Safety Legislation. The handbooks are also a vital training tool in the key areas of activity such as Fire, Manual Handling, Slips, Trips and Falls etc.
FOCUS
The focus of the Xact Health & Safety team is on improving the safety within a clients’ workplace thereby ensuring an accident free environment in which the business can prosper.
HUMAN RESOURCE/EMPLOYMENT LAW COMPLIANCE SERVICE
WHAT MAKES XACT DIFFERENT FROM OTHERS?
Attention to detail from start to finish. Provision of a back up service, whereby verbal advice on any issue is always backed up in writing.
Our follow up service where every issue is noted. We don’t wait two or three days for Clients to come back to us, rather we take the initiative and call our Clients to see if a) everything has gone according to plan and b) what further assistance they may require.
BUSINESS CHANGE
In an ever changing world where change is a necessary part of survival, Clients may feel free to speak to us about other business issues. Some examples of assistance provided to date are in Recruitment and Selection, Appraisal, Performance Management, and TUPE Regulations.
24 HOUR HELP LINE
Many clients value this reliable service whereby they can discuss their issues at a convenient time to them without having to worry about the daily routine.
Another advantage to Clients is the required guidance is then documented in an easily understood format ready for use the following morning.
NEW CONTRACTS
Are personalised to suit each individual Client and are not generic. They are produced to reflect the value which we believe our Clients place on their employees.
EXISTING CONTRACTS
We always ask our Clients if we can check over existing Contracts to ensure they are up to date and complying with current legislation. Clients are then notified of any amendments which require to be made.
H R & EMPLOYMENT LAW MANUAL
Clients are issued with their own Human Resource and Employment Law Manual and this is updated twice a year by the provision of amended pages for the relevant section.
ADDITIONAL DOCUMENTATION
We will produce an Employee Handbook tailored to suit the needs of each Client. We also supply all relevant procedures and policies.
Once Clients purchase our service, the use of it is endless, as it was built with the Client in mind. If they so wish, we can provide them with relevant templates to enable them to operate their own H R start up system and examples of documentation are
Document Types
Absence
Access to Medical Reports Act 1988
Self Certification of Absence Forms
Absence Record Sheets
Permitted Absence Form
Templates for Warnings – Verbal, Written, Final
Statement – Written Reasons for Dismissal
Holidays
Holiday Request Form
Ante-Natal Appointments
Request for Time Off Work
Procedures
Age Discrimination
Grievance Procedure, following the lines of the ACAS Code of Practice
Disciplinary Procedures – Gross Misconduct
Parental Leave
Smoking
Disciplinary Procedures – General Misconduct, including Timekeeping and Absence
Maternity/Paternity & Adoption
Redundancy
Policies
Bereavement
Equal Opportunities
Substance Abuse
Discrimination
FOCUS
The focus of the H R and Employment Law Team is firmly on improving the world of work; helping our clients enhance the performance of their business. We will not only help you to comply with the Law, we will also assist in the area of good practice.
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