Human Resource Management

The aspects of managing people against the background of ever increasing employment legislation can be a very risky business. We at Xact recognise that having proper Policies and Procedures in the area of Human Resources is the foundation of the establishment of best practice and compliance with employment legislation.

We take a different approach from the majority of other Employment Law Advisors in that we provide attention to detail from start to finish. In the provision of our back up service, advice on any issue is always backed up in writing. With our follow up service we don’t wait two or three days for clients to come back to us, we take the initiative and call our clients to see if everything has gone according to plan and what further assistance they may require.

Our service is based on four underlying principles:

• In the human resource management area, we have recognised that not every business can afford to, or choose to, run its own in house department. Our comprehensive service specification and close working relationship with our clients in this vital area means that we are truly are their off site human resource department.
• Should you face the prospect of an employment tribunal, our renowned team of employment law specialists will guide you through this process. Out team has extensive experience of handling employment tribunals; the vast majority having successful outcome for our clients.
• We do not operate a call centre. We expect our Advisors to develop an intimate knowledge of, and relationship with, our many clients to ensure that the advice given is always consistent.
• Our service is tailored to the specific needs of our clients and always kept up to date with employment legislation.

We provide a number of other key benefits:

• 24 Hour Helpline
  Many clients use this valuable service whereby they can discuss any issues at a convenient time to them without having to worry about the daily routine.
• Contracts and Handbooks
  Are personalised to suit each individual Client - they are not generic. They are produced to reflect the value which our Clients place on their employees.
• HR Employment Law Manual
  Clients are issued with their own Human Resource and Employment Law Manual and this is updated twice a year by the provision of amended pages for the relevant section.
• Website - Xact Xnet
  We provide full access to our clients to our Human Resource Management information via a member log in.
• Additional Documentation
  We supply all relevant procedures and policies. The system has been built with the Client in mind. If they so wish, we can provide them with all of the relevant templates to enable them to operate their own HR System.

The focus of our HR and Employment Law Team is firmly on improving the world of work; helping our clients enhance the performance of their business. We will not only help you to comply with the law, we will also help you to establish best practice in this key area.